Introduction and scope
This Privacy Policy (“Policy”) describes how TheStockist, trading as The Stockist (“we”, “us”, “our”), collects, uses, discloses, retains and protects personal information when you visit https://thestockist.shop/, create an account, subscribe to communications, or purchase products or services from our online store. Men and women clothing.
This Policy applies to visitors, customers, account holders and anyone who contacts us. It should be read together with our Terms & Conditions, Cookie information on this site, and any checkout notices we display.
Definitions
Personal data means information that identifies or can reasonably be linked to an individual, such as a name, email address, delivery address, order history or online identifier.
Processing means any operation performed on personal data, including collection, storage, use, disclosure and deletion.
Data controller means the entity that determines why and how personal data is processed. For the purposes of this Policy, the data controller is TheStockist.
Who we are and how to contact us
TheStockist operates The Stockist at https://thestockist.shop/. Registered or principal business address: 132 E 900 S, 84102, Utah, Salt Lake City, United States (US).
For privacy-related questions, requests to exercise your rights, or complaints about how we handle personal data, contact us at support@thestockist.shop or +1 801 804 7647. We aim to respond within the timeframes required by applicable law (typically within one month for data subject requests in the EU/UK).
Information we collect
Information you provide directly
We collect personal data you choose to give us, including:
- Identity and contact details (name, billing address, shipping address, email address, telephone number);
- Account credentials (username and password, stored in hashed form where supported);
- Order and transaction information (products purchased, order values, discounts applied, delivery instructions, gift messages);
- Payment-related information (such as payment method type and billing details). Card numbers and sensitive authentication data are processed by our payment service providers; we do not store full payment card numbers on our servers;
- Communications with us (support tickets, emails, chat messages, reviews, survey responses) during Monday to Saturday 09:00 AM to 06:00 PM and outside those hours when you leave a message;
- Marketing preferences (whether you opt in to newsletters or promotional messages).
Information collected automatically
When you use our website, we and our service providers may automatically collect technical and usage information, including IP address, browser type and version, device type, operating system, referring/exit pages, date/time stamps, clickstream data, and identifiers associated with cookies or similar technologies.
Information from third parties
We may receive limited information from payment processors (transaction status), shipping carriers including USPS, UPS, FedEx (tracking and delivery confirmation), fraud-prevention partners, and advertising or analytics providers where you have consented to such tools.
How we use personal data
We use personal data for the following purposes, depending on your relationship with us and applicable law:
- Providing the store and fulfilling orders — processing payments, picking and packing, arranging delivery, sending order confirmations and updates, and managing returns or warranty claims;
- Customer support — responding to enquiries, resolving disputes, and providing assistance with products you have purchased;
- Account management — creating and maintaining your customer account, authenticating logins, and remembering preferences;
- Security and fraud prevention — detecting suspicious activity, protecting our website, customers and business from fraud or abuse;
- Legal and regulatory compliance — tax, accounting, consumer protection, and responding to lawful requests from authorities;
- Improving our services — analysing how the site is used, testing features, and developing new products or processes (often using aggregated or de-identified data where possible);
- Marketing — sending promotional emails or similar messages about The Stockist where you have opted in or where permitted by law, and measuring campaign effectiveness.
Legal bases for processing (EEA/UK)
Where the GDPR or UK GDPR applies, we rely on one or more of the following legal bases:
- Contract — processing necessary to perform our contract with you or to take steps at your request before entering into a contract (for example, fulfilling an order);
- Legal obligation — processing necessary to comply with laws such as tax and consumer protection requirements;
- Legitimate interests — processing necessary for our legitimate interests (such as site security, fraud prevention, or improving our store), provided your interests and fundamental rights do not override those interests;
- Consent — where required for non-essential cookies, certain marketing activities, or other processing for which consent is the appropriate legal basis. You may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.
Cookies and similar technologies
We use cookies, local storage and similar technologies to operate https://thestockist.shop/, enable shopping cart and checkout functionality, remember language or currency choices, understand traffic and usage patterns, and (where enabled) support advertising measurement.
Strictly necessary cookies are required for core functions such as security, session management and checkout. Functional cookies remember preferences. Analytics cookies help us understand how visitors interact with the site. Marketing cookies may be used to deliver or measure advertising, subject to your choices.
You can manage cookies through your browser settings and through any cookie consent tool we provide. Blocking strictly necessary cookies may prevent you from completing a purchase or logging into your account.
Sharing and disclosure of personal data
We share personal data only as described below. We do not sell your personal information.
- Service providers — hosting, website platform, email delivery, customer support tools, payment processors, fraud screening, and IT security vendors who process data on our instructions under contractual confidentiality and data protection terms;
- Logistics partners — carriers such as USPS, UPS, FedEx and fulfilment warehouses to deliver your orders and provide tracking information;
- Professional advisers — lawyers, accountants or insurers where necessary for our legitimate business interests;
- Business transfers — if we sell or reorganise our business, personal data may transfer to the successor entity subject to this Policy or equivalent protections;
- Legal requirements — where disclosure is required by law, court order, or governmental request, or to establish, exercise or defend legal claims, or protect the rights, property or safety of The Stockist, our customers or others.
International data transfers
Our service providers may process personal data in countries other than your own. Where required, we implement appropriate safeguards such as Standard Contractual Clauses approved by the European Commission or UK authorities, or rely on adequacy decisions, to protect personal data transferred internationally.
Data retention
We retain personal data only for as long as necessary for the purposes described in this Policy, including:
- Order and invoice records — typically for the period required by tax, accounting and consumer law (often several years);
- Account data — while your account is active and for a reasonable period afterwards if you request deletion or become inactive;
- Marketing records — until you unsubscribe or withdraw consent, plus a short period to honour your request;
- Support correspondence — as long as needed to resolve your issue and for quality assurance.
When data is no longer required, we delete or anonymise it where feasible.
Security
We implement appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. These measures include HTTPS encryption for data in transit, access controls for staff and contractors, and due diligence on key suppliers. No method of transmission over the Internet or electronic storage is completely secure; we cannot guarantee absolute security.
Your rights and choices
Depending on your location, you may have rights including:
- Access — to obtain confirmation whether we process your personal data and receive a copy;
- Rectification — to correct inaccurate or incomplete data;
- Erasure — to request deletion in certain circumstances;
- Restriction — to limit how we use your data in certain cases;
- Objection — to object to processing based on legitimate interests or for direct marketing;
- Data portability — to receive data you provided in a structured, commonly used format where processing is based on contract or consent and carried out by automated means;
- Withdraw consent — where processing is based on consent;
- Complaint — to lodge a complaint with your local data protection supervisory authority.
To exercise these rights, email support@thestockist.shop. We may need to verify your identity before fulfilling a request. We will not discriminate against you for exercising privacy rights where prohibited by law.
Automated decision-making
We do not make decisions based solely on automated processing that produce legal or similarly significant effects about you, except where permitted by law and with appropriate safeguards. Fraud screening may involve automated checks; you may contact us for more information about significant automated decisions affecting you.
Third-party websites and services
Our site may contain links to third-party websites, plugins or payment pages. Their privacy practices are governed by their own policies. We encourage you to read those policies before providing personal data to third parties.
Children’s privacy
Our store is not directed at children under 16 (or the minimum age required in your jurisdiction). We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us and we will take appropriate steps to delete it.
Data breach notification
If we become aware of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you and/or relevant supervisory authorities as required by applicable law, and describe measures we are taking to address the breach.
Changes to this Policy
We may update this Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the revised Policy on this page and update the “Last updated” date below. Where changes are material, we may provide additional notice (for example by email or a prominent site notice). Continued use of the site after changes become effective constitutes acceptance of the updated Policy where permitted by law.
Contact
Data controller: TheStockist, 132 E 900 S, 84102, Utah, Salt Lake City, United States (US). Email: support@thestockist.shop or +1 801 804 7647.
Last updated: October 15, 2026
United States customers
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information we collect, request deletion, and opt out of certain sharing. We do not sell personal information.
Contact support@thestockist.shop to submit a privacy request. We will verify your identity before fulfilling requests as required by law.